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Support is a high priority for us.

We provide email support for all of our products. Please include following information so we can serve you better.

  • Product's name and version in email subject.
  • Your Operating System (Win 95, Win 98, Win ME, Win 2000, Win NT, Win XP).
  • The symptom of the problem
  • Any necessary steps to reproduce the problem.
  • If you meet a problem in registered product, please enclose the registration name/code.

Our support email account is support@retsinasoftware.com, we will process your support request ASAP, you will get response within 24 hours normally.